Start Service
If you are a new customer in the city or service area, the appropriate deposit
and paperwork must be presented in your name. All paperwork should be complete
and accurate. To see details on the required deposit(s), view and print our new
service form, or check to see if you are in our service area, click the appropriate
link below:
Natural
Gas Defined
Natural gas is a non-toxic, colorless, fuel that is about one-third
lighter than air. Gas burns, but only when mixed with air in the
right proportion and ignited by a spark or flame. In its purified
state, natural gas has no smell. For your protection, the Commission
adds a harmless, distinctive, odor so you can detect and report
the slightest gas leak.
How Safe is Natural Gas
Natural gas has an excellent safety record, but like other forms
of energy, it requires a certain amount of caution. Gas emergencies
are rare but can happen:
Whenever gas leaks from a pipe or pipe fitting, there is
the possibility of fire or explosion.
If leaking gas accumulates in a confined space, it can displace
air and cause suffocation.
If a gas appliance is not working properly, imcomplete combustion
can produce carbon monoxide and other toxic gases.
A pilot light or gas burner can ignite combustible materials
and flammable vapors, such as gasoline, paint thinners, or
aerosols.
For more natural gas safety information, please read "How to
Prevent Gas Emergencies."
Suspected Leaks
Call the Commission at (606) 474-7569 during regular business hours.
After hours call (606) 474-5731. If the odor is very strong and
you are indooors, open windows and doors to ventilate. Go outside.
Call us from a neighbors house.
