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| Payment of Bills |
- Bills will be mailed out by the Commission the first of each
month, and payment must be received by the Commission prior
to the 10th of the month. Payments not received by the 10th
of the month shall be subject to a 10% late payment charge.
- The failure to receive a bill in the mail
does not relieve the customer of his/her obligation to pay,
and to pay on time. A customer not receiving a bill during
the first week of any month should notify the Commission business
office.
- Any customer whose bill remains unpaid after
the 12th of the month shall be sent a cut-off notice, which
will state the date after which service will be terminated
if payment is not received. If the service is disconnected,
the applicable service charges and/or
reconnection fees will
apply.
- Payment may be made by means of a first-party
check made payable to the Commission for the exact amount of
the bill. If the check is returned by the bank due to insufficient
funds the customer will be sent a notice stating the date after
which service will be terminated if payment is not received.
Repayment for the amount of the check along with a $20.00 processing
fee must be made in cash. If the service is disconnected, the
applicable service charges and/or reconnection fees will apply.
If a customer develops a history of returned checks, he/she
may be placed on a "cash-only" basis by the Commission
and future checks will not be accepted as payment of bills.
- No two-party checks will be accepted by the
Commission, except for state and federal government checks
which may be cashed upon the discretion of the Commission after
proper identification is provided by the customer.
- The property owner shall be responsible for
payment of any bill. In the event a renter leaves without
paying a bill then the owner of the property itself shall be
ultimately responsible for the bill (Ordinance 12-2003).
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