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| Measuring Customer Service |
- All gas, water and sanitary sewer service shall be rendered
on a metered basis, as follows:
- Gas
Service - Gas service will be provided on a metered
basis to any location within the natural gas service
area of the Commission in accordance with the current
rate ordinance(s) of the City of Grayson and all rules,
regulations and customary practices of the Commission
and upon payment of the appropriate connection fees and
deposits.
- Water
Service - Water service will be provided on a metered
basis to any location within the water service area of
the Commission where
waterlines exist in size and capacity capable of supplying
the needs of the applicant in accordance with the current
rate ordinance(s)
of the City of Grayson and all rules, regulations and
customary practices of the Commission and upon payment
of the appropriate
connection fees and deposits.
- Sewer
Service - Sanitary sewer service will be provided
on a metered basis (based on 100% of water consumption)
to any location within the sanitary sewer service area
of the Commission where sanitary sewer lines exist
in size and capacity capable of supplying the needs
of the applicant in accordance with the current rate
ordinance(s) of the City of Grayson and all rules,
regulations and customary practices of the Commission
and upon payment of the appropriate connection fees
and deposits.
- Customers
having facilities that require the use of potable water
with no discharge of wastewater to the sanitary sewer
system may make application, along with payment of the
appropriate tap-on/connection fees and deposits, for
a separate water meter to supply water to such facilities.
Upon a determination by the Commission that no possibility
exists that any part of the wastewater from a potable
water service line will be discharged to the sanitary
sewer system, the Commission may provide a water service
line for “water only” service. Should a customer
decide at a later date to discharge any portion of the
water to the sanitary sewer system, sewer charges will
be billed at that time for 100% of the water consumption
in accordance with the current rate ordinance(s) of the
City Grayson.
- All
Metering equipment is owned by the Commission unless
a written contractual agreement specifically states otherwise,
and it is wrongful for any person to attempt to operate
or regulate this equipment. Any tampering with the Commission's
metering or service equipment or with the seals affixed
thereto shall subject the offending party to penalties,
including possible criminal prosecution and/or permanent
discontinuance of service.
- All meters, service connections and other equipment furnished
by the Commission shall be and remain the property of
the Commission. The customer shall provide a space for
and exercise proper care to protect the property of the
Commission on his/her premises; and in the event of loss
or damage to Grayson Utility Commission property arising
from neglect of the customer to care for same, the cost
of the necessary repairs or replacements shall be paid
by the customer.
- Identified employees of the Commission shall have access to the
customer's premises at all reasonable times for the purpose
of reading meters, testing, repairing, removing or exchanging
any or all equipment belonging to the Commission.
- All meters are read and billed separately, and each metering
point shall be regarded as a separate service.
- Meter readings taken at separate points shall not be combined
for the purpose of obtaining a lower rate.
- No sub-metering or resale of service is permitted without
special contractual arrangements.
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